Definitions
Client: any professional or natural person capable within the meaning of articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services: https://www.lacledevosbonheurs.com provides Clients with:
Content: All elements constituting the information present on the Site, including texts – images – videos.
Client Information: Hereinafter referred to as "Information" which corresponds to all personal data likely to be held by https://www.lacledevosbonheurs.com for the management of your account, customer relationship management, and for analysis and statistical purposes.
User: Internet user connecting to and using the aforementioned site.
Personal Information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law n° 78-17 of January 6, 1978).
The terms "personal data," "data subject," "processor," and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: n° 2016-679).
1. Presentation of the website.
In accordance with article 6 of law n° 2004-575 of June 21, 2004, for confidence in the digital economy, users of the website https://www.lacledevosbonheurs.com are informed of the identity of the various parties involved in its creation and monitoring:
Owner : sole proprietorship La Clé de Vos Bonheurs – 154 rue Jean-François galland 26300 CHATUZANGE LE GOUBET
Publication Manager : NIOLA Audrey – contact@lacledevosbonheurs.com
The publication manager is a natural person or a legal entity.
Webmaster : Aurélie Design – aurelie-design@hotmail.com
Host : ovh – 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer : NIOLA Audrey – contact@lacledevosbonheurs.com
2. General conditions of use for the site and the services offered.
The Site constitutes a work of intellectual property protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not, in any way, reuse, transfer, or exploit for their own benefit all or part of the elements or works of the Site.
The use of the site https://www.lacledevosbonheurs.com implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, so users of the site https://www.lacledevosbonheurs.com are invited to consult them regularly.
This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://www.lacledevosbonheurs.com, which will then endeavor to communicate the dates and times of the intervention to users in advance. The website https://www.lacledevosbonheurs.com is regularly updated by the https://www.lacledevosbonheurs.com manager. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to consult them as often as possible to become aware of them.
3. Description of services provided.
The website https://www.lacledevosbonheurs.com aims to provide information regarding all of the company's activities. https://www.lacledevosbonheurs.com strives to provide information on the website https://www.lacledevosbonheurs.com that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies, or deficiencies in updates, whether caused by itself or by third-party partners who provide this information.
All information provided on the website https://www.lacledevosbonheurs.com is for informational purposes only and is subject to change. Furthermore, the information on the website https://www.lacledevosbonheurs.com is not exhaustive. It is provided subject to modifications that may have occurred since its online publication.
4. Contractual limitations on technical data.
The website uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. Furthermore, the user of the site agrees to access the site using recent equipment, free of viruses, and with an updated, latest-generation browser.
The website https://www.lacledevosbonheurs.com is hosted by a service provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)
The objective is to provide a service that ensures the best possible accessibility rate. The host guarantees the continuity of its service 24 hours a day, every day of the year. Nevertheless, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance purposes, infrastructure improvements, infrastructure failures, or if the Services generate abnormally high traffic.
https://www.lacledevosbonheurs.com and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines, or computer and telephony equipment, particularly related to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
https://www.lacledevosbonheurs.com owns the intellectual property rights and holds the usage rights for all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the site's elements, regardless of the means or process used, is prohibited without prior written authorization from: https://www.lacledevosbonheurs.com.
Any unauthorized use of the site or any of its elements will be considered an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limitations of liability.
https://www.lacledevosbonheurs.com acts as the site editor. https://www.lacledevosbonheurs.com is responsible for the quality and veracity of the Content it publishes.
https://www.lacledevosbonheurs.com cannot be held responsible for direct or indirect damages caused to the user's equipment when accessing the website https://www.lacledevosbonheurs.com, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
https://www.lacledevosbonheurs.com also cannot be held responsible for indirect damages (such as a loss of market or loss of opportunity) resulting from the use of the site https://www.lacledevosbonheurs.com. Interactive spaces (the possibility to ask questions in the contact area) are available to users. https://www.lacledevosbonheurs.com reserves the right to delete, without prior notice, any content posted in this space that would contravene applicable legislation in France, particularly provisions relating to data protection. If applicable, https://www.lacledevosbonheurs.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the case of messages of a racist, insulting, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).
7. Management of personal data.
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Data controllers for personal data collection
For Personal Data collected as part of the creation of the User's personal account and their navigation on the Site, the data controller for Personal Data is: La Clé de Vos Bonheurs. https://www.lacledevosbonheurs.com is represented by NIOLA Audrey, its legal representative.
As the data controller for the data it collects, https://www.lacledevosbonheurs.com undertakes to comply with the framework of current legal provisions. It is notably the Client's responsibility to establish the purposes of its data processing, to provide its prospects and clients, based on the collection of their consents, with complete information on the processing of their personal data, and to maintain a processing register that is consistent with reality. Whenever https://www.lacledevosbonheurs.com processes Personal Data, https://www.lacledevosbonheurs.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://www.lacledevosbonheurs.com processes them.
7.2 Purpose of collected data
https://www.lacledevosbonheurs.com may process all or part of the data to:
- enable navigation on the Site and the management and traceability of services ordered by the user: connection and site usage data, billing, order history, etc.
- prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for navigation, IP address, password (hashed)
- improve navigation on the Site: connection and usage data
- conduct optional satisfaction surveys on https://www.lacledevosbonheurs.com: email address
- for conducting communication campaigns (SMS, email): phone number, email address
https://www.lacledevosbonheurs.com does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.
7.3 Right of Access, Rectification, and Objection
In accordance with current European regulations, Users of https://www.lacledevosbonheurs.com have the following rights:
- right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, and completeness of User data; right to block or erase Users' personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or when its collection, use, communication, or storage is prohibited
- right to withdraw consent at any time (Article 13-2c GDPR)
- right to restriction of processing of User data (Article 18 GDPR)
- right to object to the processing of User data (Article 21 GDPR)
- right to data portability for data provided by Users, when this data is subject to automated processing based on their consent or a contract (Article 20 GDPR)
- right to define the fate of User data after their death and to choose to whom https://www.lacledevosbonheurs.com should communicate (or not) their data to a third party they have previously designated
As soon as https://www.lacledevosbonheurs.com becomes aware of a User's death and in the absence of instructions from them, https://www.lacledevosbonheurs.com undertakes to destroy their data, unless its retention is necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how https://www.lacledevosbonheurs.com uses their Personal Data, requests its rectification, or objects to its processing, the User may contact https://www.lacledevosbonheurs.com in writing at the following address:
La Clé de Vos Bonheurs – DPO, NIOLA Audrey
154 rue Jean-Francois Galland 26300 CHATUZANGE LE GOUBET.
In this case, the User must indicate the Personal Data they would like https://www.lacledevosbonheurs.com to correct, update, or delete, by identifying themselves precisely with a copy of an identity document (ID card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.lacledevosbonheurs.com by law, particularly concerning the retention or archiving of documents. Finally, Users of https://www.lacledevosbonheurs.com can lodge a complaint with the supervisory authorities, notably the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of Personal Data
https://www.lacledevosbonheurs.com refrains from processing, hosting, or transferring information collected on its Clients to a country located outside the European Union or recognized as "non-adequate" by the European Commission without prior notification to the client. However, https://www.lacledevosbonheurs.com remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
https://www.lacledevosbonheurs.com undertakes to take all necessary precautions to preserve the security of the Information, and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Client Information comes to the attention of https://www.lacledevosbonheurs.com, the latter must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://www.lacledevosbonheurs.com does not collect any "sensitive data."
User Personal Data may be processed by subsidiaries of https://www.lacledevosbonheurs.com and subcontractors (service providers), exclusively for the purposes of this policy.
Within the limits of their respective responsibilities and for the purposes mentioned above, the main individuals likely to have access to User data on https://www.lacledevosbonheurs.com are primarily our customer service agents.
7.5 Types of Data Collected
For users of a https://www.lacledevosbonheurs.com Site, we collect the following data, which are essential for the service to function and will be retained for a maximum period of 36 months after the end of the contractual relationship: last name, first name, email, phone number.
8. Incident Notification
Despite all efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Consequently, we cannot guarantee absolute security. If we become aware of a security breach, we would notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We commit to fully informing our clients of all matters relating to the security of their account and to providing them with all necessary information to help them comply with their own regulatory reporting obligations.
No personal information of the user of the website https://www.lacledevosbonheurs.com is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the acquisition of https://www.lacledevosbonheurs.com and its rights would allow the transmission of such information to the potential acquirer, who would in turn be bound by the same obligation to store and modify data with respect to the user of the website https://www.lacledevosbonheurs.com.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.lacledevosbonheurs.com uses networks protected by standard measures such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, https://www.lacledevosbonheurs.com takes all reasonable steps to protect it against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. Hypertext links, "cookies" and internet tags
The website https://www.lacledevosbonheurs.com contains a number of hypertext links to other sites, established with the authorization of https://www.lacledevosbonheurs.com. However, https://www.lacledevosbonheurs.com is unable to verify the content of the sites visited and therefore assumes no responsibility for them.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge using the deactivation options offered and reminded below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.
9.1. "COOKIES"
A "cookie" is a small information file sent to the User's browser and stored on the User's device (e.g., computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies are in no way likely to damage the User's device.
https://www.lacledevosbonheurs.com may process User information regarding their visit to the Site, such as pages viewed and searches performed. This information allows https://www.lacledevosbonheurs.com to improve the content of the Site and the User's navigation experience.
As Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not to accept them, so that Cookies are stored on the device or, conversely, are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or refusal of Cookies is offered to them periodically, before a Cookie is likely to be stored on their device. https://www.lacledevosbonheurs.com informs the User that, in this case, not all functionalities of their browser software may be available.
If the User refuses the storage of Cookies on their device or browser, or if the User deletes those stored there, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when https://www.lacledevosbonheurs.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.
In such cases, https://www.lacledevosbonheurs.com disclaims all responsibility for the consequences related to the degraded functioning of the Site and any services offered by https://www.lacledevosbonheurs.com, resulting from (i) the User's refusal of Cookies (ii) the inability of https://www.lacledevosbonheurs.com to store or consult the Cookies necessary for their operation due to the User's choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow the User to know how to modify their Cookie preferences.
At any time, the User can choose to express and modify their Cookie preferences. https://www.lacledevosbonheurs.com may also use the services of external providers to help collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the Site of https://www.lacledevosbonheurs.com or in its mobile application, and if the User has accepted the deposit of cookies by continuing their navigation on the Website or mobile application of https://www.lacledevosbonheurs.com, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only placed on your devices provided that you consent to them by continuing your navigation on the Website or mobile application of https://www.lacledevosbonheurs.com. At any time, the User can nevertheless withdraw their consent for https://www.lacledevosbonheurs.com to place this type of cookies.
9.2. INTERNET TAGS
https://www.lacledevosbonheurs.com may occasionally use Internet tags (also known as "tags", action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a specialized Web analytics partner who may be located (and therefore store corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing internet users to access the Site, and on its various pages.
This technology allows https://www.lacledevosbonheurs.com to evaluate visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.
The external provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for https://www.lacledevosbonheurs.com, and provide other services relating to the use of the Site and the Internet.
10. Applicable law and jurisdiction.
Any dispute in connection with the use of the website https://www.lacledevosbonheurs.com is subject to French law. Except where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Romans sur Isère.
